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Privacy Policy

 

What personal data we collect and why we collect it

Contact forms

The information you enter on contact forms on our site is only used to provide provide the information you requested.

Cookies

If  you leave a comment on our site you may opt-in to saving your  name,  email address and website in cookies. These are for your  convenience so  that you do not have to fill in your details again when  you leave  another comment. These cookies will last for one year.

If  you have an account and you log in to this site, we will set a   temporary cookie to determine if your browser accepts cookies. This   cookie contains no personal data and is discarded when you close your   browser.

When you log in, we will  also set up several cookies to save your  login information and your  screen display choices. Login cookies last  for two days, and screen  options cookies last for a year. If you select  “Remember Me”, your  login will persist for two weeks. If you log out of  your account, the  login cookies will be removed.

Embedded content from other websites

Articles  on this site may include embedded content (e.g. videos,  images,  articles, etc.). Embedded content from other websites behaves in  the  exact same way as if the visitor has visited the other website.

These  websites may collect data about you, use cookies, embed  additional  third-party tracking, and monitor your interaction with that  embedded  content, including tracking your interaction with the embedded  content  if you have an account and are logged in to that website.  Examples are  Facebook, Google, Youtube, etc. You should check the  privacy policy of  those sites in your account with those sites.

Links to other sites

Our  sites contains links to other sites. In some cases they may be  sites  that offer products for sale. When you go to other sites and when  you  make purchases on these sites you should note that our policies do   not  apply to these sites. The privacy and security of that site applies   and you should check their security and privacy policies.

Analytics

We  may collect statistical and analytical information when you visit  our  web site such as IP address, browser type, time of day, length of   visit, operating system, etc. but we do not collect personally   identifiable information.

Who we share your data with

We  never never give or sell data we collect to third parties. We  respect  your privacy. For payments, we send the purchase total, currency  and  customer’s billing information to the payment processor. see  “Payments”  section below.

Data collected in our online store

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like   estimating taxes and shipping; For example: Shipping address – we’ll  ask  you to enter this so we can, for instance, estimate shipping before  you  place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When  you purchase from us, we’ll ask you to provide information  including  your name, billing address, shipping address, email address,  phone  number, credit card/payment details and optional account  information  like username and password. We’ll use this information for  purposes,  such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will  store your name, address, email and  phone number, which will be used to  populate the checkout for future  orders.

We  generally store information about you for as long as we need the   information for the purposes for which we collect and use it, and we  are  not legally required to continue to keep it. For example, we will  store  order information for 7 years for tax and accounting purposes.  This  includes your name, email address and billing and shipping  addresses.

We will also store comments or reviews, if you choose to leave them.

Payments

We  accept payments through Stripe. When processing payments, some of  your  data will be passed to Stripe, including information required to   process or support the payment, such as the purchase total and billing   information.

Information shared with a payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Please see the Stripe Privacy Policy for more details.

Who on our team has access

Members  of our team have access to the information you provide us.  For  example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased  and  where it should be sent, and Customer information like your name,  email  address, and billing and shipping information.
  • Information necessary to process the payment for your order is shared with our payment gateway and processor, Stripe Payments.
  • Our team members have access to this information to help fulfill orders, process refunds and support you.
  • Information necessary to process the payment for your order is shared with our payment gateway and processor.

How long we retain your data

The  data regarding your purchases and information necessary to  process  your order collected in our shopping cart, with the exception of  credit  card information, is retained indefinitely. We do not store any  credit  card information on our site. You are transferred to a credit  card  processing site when you enter that information. We never see nor  store  any of this information.

For users  that register on our shopping site, we also store the  personal  information they provide in their user profile. All users can  see,  edit, or delete their personal information at any time. Website   administrators can also see and edit that information.

What rights you have over your data

If  you have an account on this site you can request to receive an   exported file of the personal data we hold about you, including any  data  you have provided to us. You can also request that we erase any   personal data we hold about you. This does not include any data we are   obliged to keep for administrative, legal, or security purposes.

Your contact information

Contact  information including address and phone number is collected  only to  process credit cards service your orders. Credit card  information is  not saved nor stored on our site. Your contact  information including  shipping information is retained on our site if  you sign up for an  account. None of this information is ever given or  sold to third  parties.

Additional information

How we protect your data

We  use SSL encryption on our site to establish a secure connection   between our site and your browser. This secures any data you enter on   our site. No sensitive data, such as credit card data, is ever entered   or stored on our site. All credit card information is collected on a   credit card processor’s secure web site.

We have automated updates to WordPress, WooCommerce and all our plugins and theme to provide the newest and securest software.

All passwords must pass a high complexity test. Passwords to highly secure areas will be changed periodically.

We run automated scans for Malware, Vulnerabilities, Spam and Firewall Security.

What data breach procedures we have in place

Even  though we do not store sensitive information, any breach of our  web  site data including order information will be promptly reported to  all  concerned

Software to analyze data

We  do not collect data from third parties and we do not use automated   decision making and/or profiling software to analyze your data.


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